Second, the packaging needed to be small, compact, and flexible for our delivery drivers. First, and probably the most obvious, we wanted to ensure the packaging maintained product chill chain and Amazon’s high bar for food safety. The criteria for any new packaging solution came down to five key considerations. We have long wanted to find a more sustainable solution for the plastic liners and bubble bags that are often used to insulate chilled and frozen items. How would you describe the problem we were trying to solve for customers? We’re doing both as we build an environmentally sustainable business and support the communities where we live and work. We know that addressing the global crisis of climate change will take a combination of big, bold commitments and everyday actions. I recently sat down to talk with Rake, who shared some great behind-the-scenes insights about the project that I want to share with you. We couldn’t have done it without Joe Rake, who spearheaded the new project while a senior program manager on the grocery delivery packaging team. This new packaging is just the latest step in Amazon’s commitment to both The Climate Pledge, a bold commitment to be net-zero carbon across our business by 2040, and to building a sustainable business for our employees, customers, and the planet. One customer shared with us this great sentiment: “ Absolutely LOVEEEE the new cold foods packaging you are using! Prefer it over the non-recyclable ‘cooler bags.’ And my food was just as cold! Thank you for taking care of our environment.” I’m excited and optimistic about the feedback we’re hearing from customers.
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